Role Specifications

Company: McGeralds Entrepreneurship Centre (MEC), a leading SME Business Support consultancy specializing in Enterprise and Supplier Development (ESD) and Socio-Economic Development (SED) facilitation, based in South Africa.

About the Role:

The Operations Executive will be responsible for the smooth and efficient day-to-day operations of McGeralds Entrepreneurship Centre (MEC). This role involves overseeing business operations, managing and implementing Enterprise Development (ED), Supplier Development (SD), and Socio-Economic Development (SED) programs, and ensuring the effective utilisation of the Propella Technology Platform.

Key Responsibilities:

• Business Operations:
  • Oversee the overall operations of MEC, ensuring efficiency and effectiveness.
  • Manage administrative tasks, including office management, budgeting, and resource allocation.
  • Develop and implement systems and processes for operational improvement.

• Program Management:
  • Manage the implementation of ED, SD, and SED programs within budget and timelines.
  • Ensure full adoption of the Propella Technology Platform for recruitment of beneficiaries, program design, implementation, data collection, reporting, and updates.
  • Monitor program progress and make necessary adjustments to ensure successful outcomes.

• Data Management:
  • Oversee data collection and analysis related to program performance.
  • Prepare regular reports on program progress and outcomes.
  • Ensure compliance with all relevant data privacy and reporting regulations.

• Team Management:
  • Lead and manage a team of program coordinators and support staff.
  • Provide guidance, training, and mentorship to team members.
  • Foster a positive and collaborative work environment.

Qualifications & Experience:

• Master’s degree in Business Administration, Management, or a related field.
• Minimum 5 years of experience in operations management, project management, or program implementation.
• Experience in the field of Enterprise and Supplier Development (ESD) or Socio-Economic Development (SED) is preferred.
• Strong understanding of business processes and operational efficiency.
• Proficiency in using technology tools, including project management software and data analysis tools.
• Excellent organizational, planning, and problem-solving skills.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.

Benefits:

• Competitive salary and benefits package.
• Opportunity to contribute to the growth and development of SMMEs in South Africa.
• Dynamic and challenging work environment.
• Opportunities for professional development and advancement.